Questions

Where can I find parking?

A metered car park can be found at the rear of the shop – the rates for this are:

1hr – 20p

2hr – 50p

3hr – 80p

What sizes do you have in stock?

Our Mother of the Bride/Groom outfits range from a UK size 8-26, with a bespoke range of designs available to size 36.

Our prom and evening wear outfits range from a UK 6-20

Do I need an appointment?

Although our sister company (Brides of Scotland) offers fittings by appointment only, no appointment is needed to shop with us at Lady G for Mother of the Bride/Groom outfits, fashion or evening wear. However, we do require an appointment to be made for prom fittings.

Are your outfits/hats available for hire?

Our outfits are available to buy only. This allows us to keep up to date with the latest fashions in occasion-wear, and we offer a bespoke hat service, ensuring that each outfit is special, and unique to your Lady G outfit.

How much do you charge for your outfits?

Our Mother of the Bride/Groom outfits range from approximately £200-£950

Our Prom and Evening wear outfits range from approx. £150-£700

Prices for our bespoke hat service can range from approx. £90-£300

Can I take photographs when trying on your outfits?

Due to designer copyright, we cannot allow customers to photograph the outfits while trying them on in-store, and have a strict no-photography policy.

However, video-calling services may briefly be used (such as Facetime), and we also offer a 24-hour approval service (this allows customers to take items home for up to 24 hours before making the decision on whether to buy).

Do you do alterations in-house?

We do not offer an alteration service in-store, but can refer customers on to several trusted alteration specialists in locations around Scotland.

Can your outfits be ordered in?

The vast majority of our outfits are sold as seen, as each season’s outfits are ordered in advance – this allows you to take the outfit home on the day that you find it.

Our bespoke hat service allows you to order a hat to be made to your exact specifications when you buy an outfit with us. From order time to completion, this usually takes around 6-8 weeks.

What is your returns policy?

We do not offer exchanges or refunds on our items, unless they are found not to comply with the Sales of Goods Act. Before leaving the premises, our outfits and accessories are checked for any flaws, ensuring that we and our customers are satisfied, and information on our policies and care of the items is included along with each outfit and hat that we sell.

Proof of purchase is required when returning any items – this does not affect your statutory rights.